Registration Procedure
Stamford residents are given first priority to register for all programs. Non-Residents may register for programs on an availability basis one week prior to the start of the program, with a $10.00 surcharge. This does not apply to athletic leagues which have separate eligibility polices. Registrations are not accepted at any of our programs and must be completed in advance online or at the Recreation Services office. Payments cannot be made at The Star Center!
Fee Payment
Instructors CANNOT accept registration at the class. Fees must be paid at the Recreation Services Office in advance or on-line. Payments may be made by cash, check and credit card only. Credit cards will be accepted at the Recreation Services Office, or online with Visa and MasterCard only! You must be 16 years old to register for adult programs and 21 years of age for casino trips. All checks should be made payable to the City Of Stamford.
Refund Policy
Refunds are granted only before a class begins for an incapacitating medical hardship with a doctor’s note, relocation with documented proof, or if a waiting list is available and the spot can be filled. Approved refunds for mentioned reasons only, will be granted minus a 15% processing fee. If we cancel a program for any reason, there will be a full refund with no processing fee. If false information is given on a registration form, the registration is null and void and there will be no refund.
Why a Refund request isn’t always a YES?
The Recreation Services Division in addition to providing programs, camps and events that meet the needs of our residents, always strives to be as flexible as we can with refunds. We provide them for unforeseen life events such as an incapacitating medical injury or a relocation. In addition we will provide them if we have a waiting list and we can fill the opening your refund would create.
The reason we don’t always say yes for other reasons is the nature of our business and the importance of enrollment numbers both for class quality, continuation of such class, and expenses that the City/Recreation has already made to host it. In City Government the budgeting and expense controls are not the same as a private business; however on the positive side we are also able to keep our price points reasonably more cost friendly than private commercial businesses.
We hope that this clarifies the refund question and as always please always feel free to reach out with any questions.
Reduced Fee Policy
Any child that receives free or reduced lunch in the Stamford Public School System is eligible for a reduced fee on selected programs, events & camps. A copy of the school lunch certificate must be supplied at the time of registration to receive the reduced rate. Programs that this applies to are marked in our website and in our brochure. There is also a maximum number of reduced fee slots available per program or camp.
Returned Check
If a check is returned to Recreation Services for any reason, a cash or money order payment of $50.00 plus the face value of the check is required immediately. Class
Cancellation
Whenever Stamford Public Schools are closed due to inclement weather all youth recreational programs scheduled will be cancelled.Cancellation announcements will be posted on our Inclement Weather website page, and will also be updated on our cancellation phone line at (203) 977-4641 EXT. 111 or (203) 977-5214.
